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TIPS ON HIRING A CONTRACTOR

1. Get fully prepared on your side first.

  • Decide for yourself what exactly it is that you need done.
  • Communication is the key for a good relationship with the contractor you choose.
  • Contractors love sketches, pictures, layouts, written summaries, computer aided visuals, or anything that you can give them that will make the job easier for them to visualize.
  • Decide what type of contractor is best suited to perform your job.

2. Begin making your calls or sending e-mails to set up appointments with prospective contractors.

  • First impressions are extremely important on both sides.
  • Make sure that you are home on time for the meeting.
  • Make note that the contractor is on time as well.
  • Try to avoid 'drop off bids' its important to meet the contractor face to face.
  • Articulately communicate to the contractor exactly what it is that you want done. Show him any paperwork and visuals you've accumulated.

3. Asking good questions during the meeting is extremely important.

  • Has he done a job like yours in the past?
  • Is he confident on how long the job will take? (Watch out for the ones that give a wide time frame such as 4-8 weeks, this usually means they don't know long it will take and should be considered as a red flag.)
  • Is he confident on how much the materials cost is going to be? (Watch out for contractors who are afraid to commit to a solid materials cost, this might be a hint of their inexperience in the work you've requested.)
  • Ask him how add-ons will be handled if the situation occurs?
  • What is their policy on daily clean-up and removal of waste from your property?
  • Ask him specifically- who will be performing the work?
  • Is he an owner-operator? (meaning that he is the one that will be on the job leading the crew.)
  • Is he just a salesman? (meaning he doesn't do any of the physical work other than collecting the check when the job is done.)
  • Is he a general contractor? (meaning he takes a percentage and 'sub-contracts' the job to a different company whom you've never met or interviewed.)
  • Ask questions about the warranty- what does it cover and most importantly what items are excluded.

4. What paperwork does the contractor leave you with? Items should include the following:

  • A written proposal stating specifically what all work is included and how it will be performed, how much the LABOR cost will be as well as the MATERIAL cost, also make sure that TAXES are included in those price quotes.
  • Any major project should have a blue print and a floor plan or sketches detailing what the finished job will look like.
  • Who will be responsible for getting required permits.
  • An estimated start time and completion date.
  • A list of his previous customer references.
  • A Written Warranty.
  • A copy of his liability insurance, contractors license, and workman's compensation policy.
  • Specifications on the materials that will be used on the job.

5. You should accumulate at least three to six estimates from different companies.

  • Spend some time to review all the estimates and paperwork. (Spread out each company’s presentation on your kitchen table.)
  • Call ALL the references the contractor provided you with. (Make notes and comments next to each name.)
  • Check all expiration dates on licenses and insurance policies.
  • Call the contractors to see how easy they are to get a hold of. (Tell him you are still in the process of reviewing all the estimates.)

6. Ask yourself these following questions:

  • Who seemed to be the most professional and knowledgeable?
  • Who did you feel most at ease with during their presentation?
  • Which one had the best referral given from a previous client?
  • Who had the cheapest price, which had the highest?
  • What is the major difference between these two bids? (Make sure you are comparing apples to apples.)
  • Which one is the easiest to get a hold of and has a courteous answer to all your questions?

7. Making your final decision.

  • Narrow the field down by the process of elimination.
  • Exclude any contractor who didn't have the proper paperwork or credentials.
  • Exclude any contractor who got a derogatory remark from one of their references.
  • Exclude any contractors who failed to return your phone calls.
  • Do not make your decision on price alone.
  • Choose the contractor that inspired the most confidence and trust in you.
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